77af's Privacy Policy

77af is a safe and reliable online gaming platform. We take the privacy of our users very seriously. Through this Privacy Policy, we aim to clearly explain what information we collect, how we use it, and what steps we take to protect your information.

This policy applies to the 77af website, mobile version, and all associated services. When you register on our platform, participate in sports betting or casino games, or use any of our services, we process certain information. This policy provides a complete description of that process.

We collect information in two main ways: directly from you, and automatically through your use of the platform.

2.1 Information Collected Directly

When you create an account or use our services on the platform, we may collect the following information:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Payment information — bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Documents required for identity verification (National ID or passport details)
• Other information you provide yourself, such as messages sent to the support section

2.2 Automatically Collected Information

Some information is collected automatically while using the platform:

• IP address and device type
• Browser type and version
• Pages you visit and session duration
• Gaming activity and transaction history
• Information obtained through cookies and similar tracking technologies

We use the collected information for the following purposes:

• Account Management: To create, verify, and maintain your account
• Service Delivery: To ensure betting, gaming, deposit, and withdrawal services
• Security: To prevent fraud, money laundering, and other illegal activities
• Age Verification: To ensure access is limited to those aged 21 or above
• Support Services: To assist you through 24/7 live chat and email support
• Responsible Gaming: To monitor user gaming behaviour and identify potential issues
• Legal Compliance: To comply with applicable laws and regulations
• Platform Improvement: To conduct analysis aimed at further improving the user experience

77af uses industry-standard SSL (Secure Socket Layer) encryption technology to protect your personal information. Our servers and databases operate in a secure environment and are protected from unauthorised access.

Your payment information — particularly bKash, Nagad, Rocket, and Upay transaction details — is stored in compliance with the highest security protocols. Full card or account numbers are not stored on our servers.

4.1 Data Retention Period

We retain your information only for as long as necessary to provide services or to meet legal obligations. Even after an account is closed, certain information may be retained for a period as required by applicable law.

4.2 Technical Security Measures

• Securing data transmission through SSL/TLS encryption
• Firewall and intrusion detection systems
• Regular security audits
• Strict access controls — only authorised personnel can access data
• Two-Factor Authentication option

77af never sells your personal information to third parties for commercial purposes. However, information may be shared in the following specific circumstances:

5.1 Service Provider Partners

Technology partners required to operate our services — such as game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) and payment processing services — may receive limited necessary information. These partners are bound by strict confidentiality agreements.

5.2 Legal Requirements

Information may be disclosed in response to a court order, legal obligation, or a lawful request from a government authority. In such cases, we always provide only the minimum information required.

5.3 Business Transfers

In the event of a business merger or transfer, user information may be transferred. In such circumstances, we will notify users in advance.

Our platform uses cookies and similar technologies to improve your experience and ensure the platform functions properly.

• Essential Cookies: Essential for the basic functioning of the platform — these cannot be disabled
• Functional Cookies: Help remember your preferences and settings
• Analytics Cookies: Used to analyse platform usage patterns and identify opportunities for improvement

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some platform services to not work properly.

You have the following rights regarding your personal information:

7.1 Right to Access Information

You have the right to know what information we hold about you and to receive a copy of it. To make this request, contact our support team.

7.2 Right to Correct Information

If any information we hold about you is inaccurate or incomplete, you have the right to request a correction.

7.3 Right to Delete Information

In certain circumstances, you have the right to request the deletion of your personal information. However, some information may be required to be retained for a set period due to legal obligations.

7.4 Right to Object to Data Processing

You have the right to object to the processing of your information for certain purposes, particularly in the case of direct marketing.

77af provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors. Age is verified at the time of registration and identity verification may be requested in cases of suspicion.

If it comes to our attention that a minor has created an account on our platform, we will immediately close that account and delete the associated information.

Our servers and technology partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. We ensure that any such transfer is carried out under appropriate safeguards and that the security of the information is maintained.

77af reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will post a notice on our platform and state the "Last Updated" date at the top of the policy.

Continued use of the platform after any changes will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 — in both Bengali and English

We will endeavour to process your request as quickly as possible. For important requests related to data protection, we may verify your identity.